Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you are unsatisfied with your product after first use, put the lid back on and do not use anymore of the product as we will not accept half empty bottles back.

To return your product, you should mail your product to: Sprint Cleaning Products, Unit 5/8 Weld Street, Prestons NSW 2170, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.